If you’re a creative business or cultural enterprise, you are selling goods or services to customers, whether it’s graphic design, fashion, architecture, music, crafts, theatre, film or books. But what are you selling, really? Or to put it another way, what is it that the customer is really buying from you? It’s often the case …
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Viral Marketing
The term ‘viral marketing’ describes any strategy that passes a marketing message from one person to another – and goes on to spread ‘like a virus’. In other words, the message must spread automatically as one person contacts another (like a virus). To be able to do this, the marketing message must be built into …