Nicholas Lovell calls them “Superfans”. Kevin Kelly has written about “True Fans”. These are the people who love what you do so much that they will buy everything you produce. Too often, creative businesses are obsessed with getting more customers instead of selling more to their best customers. Marketing is too often focused on winning …
Tag: Pareto Principle
The 95:5 Rule (the Pareto Principle +)
The Pareto Principle, also known as the “80:20 Rule”, states that 80% of results flow from 20% of causes. So, for example, 80% of sales can come from just 20% of customers; 80% of road accidents occur in just 20% of accident locations; and maybe 80% of headaches are caused by just 20% of your …
Book List – some recommended reading
Here are some books I recommend for further reading Firstly, my own book (of course!) T-Shirts and Suits: A Guide to the Business of CreativityDavid ParrishISBN: 9780953825448T-shirts and Suits: A Guide to the Business of Creativity Books about the Creative Industries The Creative Economy. How People Make Money from IdeasJohn HowkinsISBN: 9780140287943The Creative Economy: How …