Tag: psychology

Design, Pricing and Profitability

Here’s a fascinating article in Wired magazine about the graphic design of restaurant menus. And here’s another menu analysed in terms of design and pricing. These are essential reading not only for graphic designers but for anyone in the creative industries interested in marketing and pricing. So that’s everyone then. Amongst other things it includes …

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Don’t hide from customers!

Why are you hiding from potential customers?! That’s what I think when a website invites me to contact “[email protected]” instead of a named person. Are there real people in there? If so, why are they hiding? Customers want to do business with people, not with a website. As a potential client, I want to know …

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The Art and Science of Advertising

The best advertising agencies know that the ‘creative’ elements of advertising are just the tip of the iceberg – or the ‘icing on the cake’. Less visible, but equally important, is the market research and clear understanding of customers’ want and needs. Advertising legend David Ogilvy emphasised the importance of researching how customers think in …

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Good Enough…

Thanks to Phil Birchenall for sending me this article about the Flip Video camcorder. It’s about a simple and inexpensive camcorder that’s “good enough” rather than being “the best”. It has just the right range of features to be usable and useful, at a reasonable price. It’s opened up a new market of ‘ordinary’ users, …

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